These conditions of sale will govern the Purchase and Sale Contracts formalized between CREACIONES Y DISEÑO MITJANS S.L. and each client, being mandatory for both parties:
1 – PRICES
The prices indicated below each product are total (21% VAT included). The prices are reflected in euros. The prices and conditions shown are valid at all times, and are valid only in the open session. CREACIONES Y DISEÑO MITJANS S.L. reserves the right to modify the amount of the same when required by market circumstances. In the order confirmation information, prior to the buyer accepting the transaction, the prices of each of the items chosen are clearly specified, as well as the delivery costs that will be applicable to the transaction and the promotions or discounts that, where appropriate, are applicable. As you will see, when ordering through the Web, the corresponding invoice will arrive at the email address that you provide and accompany the products requested. For any information about your order, you just have to write to us at info @ cdmitjans.com.
2 – SHIPPING, ORDERS AND PAYMENTS
The delivery of the orders will be made after payment of the total invoice. The delivery of orders will be made by CREACIONES Y DISEÑO MITJANS S.L. by his own means or through a transportation agency designated by him. Orders will be delivered to the address designated by the buyer together with a card with the text provided by the buyer, therefore CREACIONES Y DISEÑO MITJANS S.L. does not assume any responsibility when delivery cannot be made as a result of the data provided being inaccurate or incomplete or when delivery cannot be made due to the absence of the recipient. Notwithstanding the foregoing, CREACIONES Y DISEÑO MITJANS S.L. will adopt the measures required of a diligent merchant so that delivery can be made as soon as possible, both to the satisfaction of the sender and the recipient. Once your order has been placed, CREACIONES Y DISEÑO MITJANS S.L. will contact you by phone or mail, we will inform you of the delivery time, the shipping time is established between 24 to 72 hours depending on the stock of the product, in case the order is urgent do not hesitate to contact contact us. On Saturdays, Sundays and holidays there is no order pick-up or delivery service, a circumstance that must be taken into account when calculating delivery dates. In periods in which special circumstances occur (specific dates such as Christmas, transport strikes, extraordinary events ...), shipments may suffer some delay. CREACIONES Y DISEÑO MITJANS S.L. does not guarantee deliveries at specific and specific hours. If the buyer indicates a specific delivery date, or within it, shows a preference for a specific time slot, it will be understood that he does so for guidance. CREACIONES Y DISEÑO MITJANS S.L. You must communicate this circumstance to the carrier so that, as far as possible, it complies with this indication, without assuming any other obligation or responsibility. When you receive your order, make sure that it is not tampered with, if not, make sure it is on the delivery note, for your later claim.
3 – SHIPPING COSTS
No shipping charges. Free shipping.
4 – PACKAGING
All orders are meticulously packaged. We always use boxes and other protective materials.
5 –PAYMENT METHODS
5.1 Bank transfer or deposit into account.
5.2 Bank card (credit or debit).
Note: Credit card fraud is a crime, and CREACIONES Y DISEÑO MITJANS S.L., will take legal action against anyone who carries out a fraudulent transaction in our online store.
6 – RETURNS - RIGHT OF WITHDRAWAL
CREACIONES Y DISEÑO MITJANS S.L. wants to offer you the best service. For this reason, you can return any product purchased with home delivery by contacting us via e-mail at info @ cdmitjans.com. The buyer has 15 calendar days to exercise his right of withdrawal from the date of receipt. Without questions or objections, if you are not satisfied with your purchase for any reason, we promise to refund the amount of it in one of these ways:
a) Substitution of the product or refund of the full amount (deducting administrative or other expenses that are generated as a result of its return).
b) You can choose to change the product for an equal one in perfect condition in case the original is defective or for any other product found at http://www.cdmitjans.com/. CREACIONES Y DISEÑO MITJANS S.L. is responsible for all costs incurred for these purposes whenever the return is due to an error in shipping, or the item arrives defective.
c) If the shipment was made correctly by us and the return is due to the customer's personal reasons, the product will be collected at the customer's expense. If the customer chooses to return the amount paid for personal reasons, this will be done discounting the shipping costs incurred in such case.
d) The return will be effective within 6 days after the customer's request for a return.
e) The refund of the amount will be made by the means that the customer used to pay for the order (credit / debit card, bank transfer or PayPal).
7 – GUARANTEE
CREACIONES Y DISEÑO MITJANS S.L. will respond to the lack of conformity that is manifested within a period of two years from delivery. The consumer must inform the seller of the lack of conformity within two months from when he became aware of it.
8 – INFORMATION AND INQUIRIES
For any information about your order or about the characteristics of the products and services we offer, as well as if you wish to communicate any type of incident or claim, you just have to write to us at info @ cdmitjans.com.
9 – LINKS POLICY AND LIMITATION OF LIABILITY
By this clause, it declines any type of responsibility that arises for damages that may be affected by the use that users make of the web, its services, contents and links. As well as the damages that may occur as a consequence of the lack of operability and correct functioning of the aforementioned website, indicating that in any case it is not responsible, nor does it guarantee its availability at all times, committing itself, whenever it is possible to report possible interruptions in the operation of the website.
10 – JURISDICTION AND APPLICABLE LAWS
The contractual relationships that arise from the use of this website will be governed in any case by Spanish legislation, which will be applicable to interpret and give validity to the provisions of this website.
The user of the website submits, waiving any other jurisdiction, to settle disputes arising from the use and interpretation of the website to the courts and tribunals of Barcelona.
11 – PERSONAL DATA PROTECTION
In compliance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data, we inform you that all personal data you provide will be included in an automated personal data file, created and maintained under The responsibility of CREACIONES Y DISEÑO MITJANS SL The purpose of said file is to facilitate the processing of orders and, in the event that you have expressly authorized us in the corresponding box, also to send you commercial communications about products and services that may result from your interest. The clients of CREACIONES Y DISEÑO MITJANS S.L. They may at any time exercise their rights of access, rectification, cancellation and opposition, communicating it by email to info @ cdmitjans.com or in writing to: Calle Dr. Torras i Bages, 114 - 08223 Terrassa - Barcelona - Spain.